Goods will be shipped on the first working day after the order is received, or on the first day after a payment is received in the event of payment by bank transfer. The items ordered will be delivered to the shipping address indicated by the Customer on the order.
Depending on the destination, delivery times can vary from 2 to 14 days, barring any unforeseen delays. For information on shipments of large quantities (over 100 Kg) or to countries not included in the list of countries we ship to, please contact the company at firstname.lastname@example.org to receive a personalized quote.
In order to ensure timely delivery we recommend you give an address where someone will be available to receive the package from the courier, as well as a telephone number to be easily contacted.
Customers accept that they are obliged to take the product under the terms of the purchase agreement. If delivery is not made because there was no one at the specified address to receive the parcel, the courier will leave a card (failed delivery note) to prove an attempt was made to nevertheless. Users should contact the telephone number on the card to request redelivery.
A shipping address that is different from the billing address can be provided, and gift wrapping can be requested.
The Company reserves the right to use other couriers and/or different delivery methods. Any changes will be specified during the purchase process.
Shipping costs vary according to the destination country and number of items purchased. The cost of delivery is calculated automatically and the exact amount displayed in your virtual shopping basket before placing your order.
Deliveries within Italy start from €9,90. In Italy only, orders over €99 qualify for free shipping.
Shipping to foreign countries depends on the destination and weight of the parcel, and costs start from €19,90. The cost of delivery is calculated automatically and the exact amount displayed for your information in your virtual shopping basket.
For delivery to countries not included in the list, customers should contact the company at email@example.com to know the feasibility, cost, timescale and shipping methods for delivery to their requested country.
All items must be checked on receipt of the delivery and any damage reported to the courier